For any problem with the goods, contact us and we will be happy to solve it in the best way! Being food, mostly fresh and therefore subject to perishability, the refund/return will be guaranteed to the customer only in the event that a problem has occurred due to tifatatartufi.com. In any case, for any problem, contact us by email info@tifatatartufi.com or by whatsapp on +39 3206116810 and we will certainly find a suitable solution for the case.